Interesting, but it all sounds rather vague:

"This year’s award in the ‘10-25 million passenger’ category went to Manchester
Airport. The UK airport was selected by the jury due to its ability to ‘add real
substance’ to everything it undertakes, with particular mention of its approach to
airport security. Ultimately, it is the airport’s ‘passion for excellence in all that they
do’ that singled Manchester Airport out as the winner in this category."