Originally Posted by
biggestbopper
IMHO, all unauthorized "dynamic" forex charges and the total charge should be challenged as billing errors--in writing to the special billing error address (must be mailed in only) with proof of delivery.
I helped a friend with this and got a refund of the all the charges in total.
The FIA people were thoroughly befuddled during my conversations with them about DCC. It took around 5 phone calls to get an address and a procedure in place. Apparently, there is a little know Visa regulation that permits card holders to dispute the DCC premium.
In the spreadsheet I sent them (which they approved), for each disputed transaction, I listed: local currency amount, what I was charged in USD, what I should have been charged in USD, and the difference.
In order to establish what I should have been charged, I figured out the exchange rate by looking at the non-DCC charges closest to the dates of the DCC purchases. I then labeled these as reference transactions.
I sent in receipts for about 1/3 of the disputed transactions.
I'm planning on using the same process when I return from my next trip to China.