Originally Posted by hobo13

Wow, that's too bad. I had zero trouble using all of mine. 2 nights at the GH Singapore, 2 nights at the GH HK. And 2 more nights booked at the Hyatt Puerto Rico. The Singapore nights had two rooms, and the HK nights had 3 rooms! Yes, I had a bit of an issue with availability at the GH HK, but after a couple of calls to the Diamond line I guess they figured out a way to get it done. Have you tried PM'ing our resident Hyatt rep about opening up availability for a Diamond?