Originally Posted by
David-A
Hi, welcome to FT, thanks for your post.
Could you clarify this bit please?
How does your relationship work with Global Refund and the customer? (I assume it is 'the' Global Refund you are talking about? Or is Global VAT Refunds a different company?)
Is this making use of the Retail Export Scheme provisions? Or is it done differently?
So, everyone pays the same price regardless of where they are flying.
How do I reclaim the VAT if I am permantly exporting the goods (i.e. on a flight there and then)?
Can I do it under the normal Retail Export Scheme on a flight at a later point? E.g. flight EDI-LGW buy at DT, then normal retail export scheme show to customs and stamped > global reclaim.
What fee level have you negotiated with Global Refund? (The fee the customer is charged is one agreed between the merchant and global refund)
Many thanks for any answers or clarifications you can give.
Hi everyone, sorry for the late reply, I've been in Hemel on a training course.
David A... Yes it's 'the' global refund. The way it works is we fill out an A4 form with each item you've purchased on that date, the price you've paid including the VAT. Then we calculate the value of the VAT you've paid, then work out how much you get using a rounded refund table provided to us by Global Refund. You then fill out your details, passport number, date of leaving the EU, final destination country. You don't get this stamped by customs until you're finally leaving the EU. For Example, You purchase something at stansted and you're flying internally or within the eu, we fill the form out and then when you're flying out of the EU through say Heathrow or another EU countries airport, you take it to customs there, Present them with your ticket to prove you're leaving, they stamp the form and you pop it in the post with the envelope provided.
I don't know exactly what the fee is as it's worked out with a table and not given to us a figure. As a rough ball park, you get about 70% of the VAT you've paid back from global refund. The rest is an admin fee.
The other method is if you're buying at DT and you're VAT registered, be it through a business or yourself then we will provide you with a VAT receipt when flying within the EU, for others the companies VAT number is at the bottom of every receipt.
BAA say:
Quote:
Originally Posted by BAA
... we insist that all shop prices after passport control are “less UK VAT” no matter where the customer is travelling.
http://www.baa.com/portal/page/Busin...to%20businessT
Quote:
Originally Posted by diskworld3
Every price that is seen in store or on the website
www.dixonstravel.co.uk includes 17.5% VAT. If you are flying within the EU, you pay this price. If you are flying outside the EU you pay this price.
These statements are clearly incompatible. If current (I accessed BAA's page today), BAA's policy would preclude Dixons charging VAT-inclusive prices to all and sundry.
Roger, I don't know what internal fights Dixons have had with BAA but they havn't stopped us trading so I presume we're trading within their policy. They can't stop us applying VAT to EU flights as, last time I checked, That was the law!? Also as we're not a tax free store anymore, we can possibly get round it (I am not, however, standing up for DT merely a plausible idea based on internal processes).
Baa could be relating to their own World Duty Free stores within their policy as the rest of the quote goes...
...but we conduct regular independent surveys to ensure we remain competitive against the UK high street.
And DT are certainly within this quote.
Hope that's cleared a few more things up, again feel free to keep asking questions and if I can answer them I will.