I have stayed here twice within the last year.

The first time was excellent-facilities and staff were wonderful.

The second time was a nightmare-almost nothing went well-starting at checkin and continuing throughout the entire week. No upgrade as a Plat the second time and we were put in a less than desirable location within the resort.

We had numerous facility problems with almost no resolution and inept staff.

We also accepted the offer for the timeshare presentation on the second trip-this time we were actually considering purchasing here before we even arrived. It was a high pressured 3 HOURS and each time we said no,another layer of rep(total of 5) was empowered to pad the deal. They were quite nasty when they finally accepted our rejection.

Due to this second trip to this property,I will never return. The management is abysmal,which is too bad,as the property has great potential to be a gem.

FYI-you will need a car.The shuttles do not run as frequently as needed and the property is huge.

It is in a great location-accessible to everything,including a Target just outside the gates that will have any supplies you need.