Dear FlyerTalkers,
I would like to apologize for the delay in getting better information out to you. We were able to get our information corrected and I apologize for any and all inconvenience and hassle this must have caused.
In regards to the differences between the new T&C and the old version. The terms and conditions of check certificates have always excluded group rates. The old T&C states: Not valid for Casino charges, deposit/payment for group/meeting/catering functions, or for advance purchased packages, or at concessions within the hotel not owned or operated by Hyatt. (
http://www.certificates.hyatt.com/Te...ardsCerts.aspx) The new terms and conditions are stating the same thing but they were trying to make it more clear as to what they mean by group/meeting/catering. The new Terms state: Not valid for Casino charges, concessions within the hotel not owned or operated by Hyatt, packages or rates that require prepayment, deposits/payments for meetings, catering, and group functions, negotiated volume rates (whether paid by the group or on an individual basis) example: negotiated volume business, organization, meeting, convention, and crew rates. Negotiated volume rates are special rates that have been previously negotiated and agreed to in writing by a business, individual, organization, or association in exchange for a block of rooms. According to the new and clearer information we received the new Terms do mean that Corporate rates are not eligible.
Most other rates are applicable, examples are: AARP, AAA, CostCo (including their promotions), Government, etc.
I hope this clears up any confusion our earlier posts caused.
Sincerly,
Chrissi R.