Originally Posted by
Fan2502
When I remember correctly I saw at BKK a small lounge for pax not speaking English or Thai and all other kinds of special requirements. Never paid much attention to it. .
Hi Fan2502, old at 44, you have years of flying ahead of you

yes there is a room just to the left of the THAI lounges, and they will look after anyone with special requirements or needs. anaidross, if your Mum needs their assistance, when you make the booking ask for them to meet the flight. Even if you are not travelling F, if there are suffivent buggies they will look after her for you, but you have to give them 48 hours notice. Your Mum can choose between the special lounge or the Business class lounges