Originally Posted by
gpapadop
I was refused by the Bank Manager yesterday! I am still speechless. I did this last year and 2 weeks ago I closed 3 checking accounts (two CO and another old one). Then I took my wife in this branch to open her own personal checking account (first one ever for her) and everything worked flawlessly. I really liked the service and was thinking of finally getting away from my Bank of America. I made the stupid mistake of going back to the same branch and the same csr who informed the manager who came in and started interrogating me about my usage, you will not keep the accounts, let's transfer your BofA accounts, how much do you keep in your business account and on and on and on...at least half an hour going back and forth! I told her I have been thinking of getting away from BofA anyways but leaving them after 30 years and so many automatic payments/direct deposits is too much hassle but I am willing to bring over the business account pronto (and get another 25k CO miles...hey, can't help it
). Anyways, he flatly refused to open the account for me. I left furious and had a chat with my FT buddy who told me to go back and speak to her manager...Anyways, I did that, she was not happy and finally gave me someone's name and I left a message...I kind of doubt he will do anything but I just wanted to express my profound displeasure of the service of this lady who was blackmailing me to bring over my accounts when I just wanted to comply with the Terms and Conditions of her employer! Why is this bad business? Because there is now NO chance in hell I would ever bring my regular business to Chase as long as I am alive! The funny thing was that at one time, after I told her what I do for a living (am a financial planner CFP and CPA and manage money), she had the audacity to tell me to come in and talk with an investment adviser in her branch......!!!!!!!!!!!
Anyways, I am now afraid she may put a note on my account to watch for me if I go to another branch...Any thoughts or recommendations?
mentally tell her to kiss your a$$ and go to another branch with your coupon, dont go blah blahing about your accounts at other banks and they wont ask you about them, just tell them your in a hurry and sign up for account. I doubt they noted anything on you in their system unless you made a big scene leaving the other bank. even then I dont believe there is a place to post comments like that on your account screen (i've seen mine many times).
Even if they did you can explain they were being obnoxious trying to get you to move accounts and sign up for stuff you didnt want so you left disgusted.
It is not against the rules to shut down an account and sign up for a new one, or to get a yearly sign up bonus in 2009 and 2010. they get a commission for every new checking account they sign up, so they should be accomodating.