Originally Posted by
Kalboz
Applied for the 2010 checking account on January 4, 2010.
Did my part of deposite and 5-10 signature transactions every month.
02/23/2010 Chase Debit Card Enrollment Bonus Miles 2,500
06/07/2010 Chase Debit Card Enrollment Bonus Miles 12,500
More than 5 months and I have yet to receive the 10K bonus miles balance!
Called several times (the local branch and the 800 number on the back of the debit card) and was told that the miles are there allocated to my account ... but they are not showing at my CONT account ... what gives?
Any similiar experiences, comments or suggestions?
Find the confirmation letters for the points....you should have 1 for 10,000 and 1 for 15,000...they gave them to you when you signed up. you have already recieved the 15,000.
take the letter to your branch with the 10,000 bonus miles and the confirmation code on it, then they can look in their system and see what happened to the points.