Join Date: May 2008
Location: Orange County, CA
Programs: AA LT PLT, DL PLT, HH DIA, IHG PLT, Hertz PLT, Bonvoy GLD, Avis Pres Club
Posts: 1,266
Planning 2 trips to ORD in July and October and I'm trying to finalize my reservations now.
My wife and I will be traveling together, so it would be nice to have a double vanity and separate shower/tub. I see both RC and FS are somewhat limited in this regard, unless we opt for a suite that has a powder room/shower combo.
Luxury has made it abundantly clear Ritz Carlton is his "A#1 best hotel ever" in Chicago, though I would like to get additional opinions. I thoroughly enjoy and respect Luxury's posts...though with the "special arrangements" Luxury has, I feel his point of view may be unfairly influenced.
I have just read a couple of reports that are steering me in another direction. First is my Virtuoso agent, who, based on both STARS reports and her personal experience, seems to rank the hotels as:
1. Four Seasons/Park Hyatt (tie for first - claim both feature exceptional hard product and best-in-class service)
3. Trump (she says the hard product is the best in town - maybe best in the USA - and the staff are really trying even though they may not be as polished as FS/PH)
4. Ritz Carlton - STARS review says the service is quirky and not as refined as the choices above. Also says the rooms are in need of renovation, but I believe that was done already.
5. Peninsula - Supposedly worst service of the bunch (though not "bad" per se). Ho-hum decor.
Other review sources:
I take everything I read on TripAdvisor with a grain of salt, but here is the TA ranking based on "Would recommend to a friend":
1. Trump - 91% (tie)
1. Park Hyatt - 91% (tie)
3. Peninsula - 87%
4. Four Seasons - 85%
5. RC - 81%
Travel & Leisure Rankings
1. Peninsula - 88.35
2. Four Seasons - 87.06
3. Ritz Carlton - 86.35
Trump & PH not ranked
CN Traveler Rankings
1. Peninsula - 96 (!)
2. Ritz Carlton - 92.5
3. Four Seasons - 92.2
4. Park Hyatt - 89.4
Trump - not ranked
Gayot
1. Four Seasons - 5 "golden keys"
1. Park Hyatt - 5 "golden keys"
1. Peninsula - 5 "golden keys"
RC & Trump - 4 "golden keys"
My Virtuoso agent has never steered me wrong, and on the 2 occasions I failed to listen to her advice I wound up regretting my hotel choices (those bad choices were the Kahala on Oahu vs. her recommendation of Halekulani and One & Only Capetown vs. her recommendation of Cape Grace). It is curious, though, that nearly everyone on FT thinks PH is the worst in the luxury category whereas she ranks it as tied for first! Any additional feedback?
Last edited by trojanman; Jun 11, 2010 at 4:18 pm