FlyerTalk Forums - View Single Post - Hyatt Regency Cleveland at the Arcade REVIEW - MASTER THREAD
Old Jun 10, 2010 | 10:22 pm
  #25  
jrm68
All eyes on you!
15 Years on Site
 
Join Date: Feb 2009
Posts: 296
Originally Posted by fsfsfsfs
Has anyone tried to use the Diamond confirmed suite upgrades at this property before? Diamond line is telling me that the upgrade is to the junior "suite" (Grand Arcade), not to any of the "misc suites" or VIP suite listed on the property website.

If Diamonds get upgraded to these junior suites anyway, what's the point of the suite upgrade?
I did and posted my longer view in the diamond upgrade thread. I was originally put me in the Arcade room, which is the exact room type you get without the certificate. I called down and asked if that was really considered a suite, because it did not live up to my definition of one. A few minutes later they did upgrade me to another room with the adjoining parlor connector, but NOT one of the suites they show on the website. I wouldn't waste a confirmed upgrade here again unless I was sure that I wouldn't be using it elsewhere.
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