Originally Posted by
l'etoile
I can't think of an upscale spa or gym that I've been to that doesn't employ this system. (With the number of guests using a shower per day it obviously would be difficult on housekeeping and wasteful to have individual toiletries.) The Westin products are no great shakes, sharing a dispenser has proven hygenic at spas and gyms. I find this a good idea and am surprised that more places don't do it. If I had to chose something to cut, this would be up at the top of the list over things like eliminating turndown and swapping pencils for pens and so on.
I agree. I've been to many world-class spas around the world that use a system like this and it has never occurred to me as a 'cheap' solution.
In some cases, where the product is fabulous, would I prefer that it was in individual bottles so I can take a few home? Definitely.
But if I'm running a mid-range hotel and need to look at cost savings to mitigate a substantial downturn in business, this approach would be very high on my list. At the end of the day, it has far less impact on guests than many of the other options available to management.
To me, as long as the product is good and the dispenser system is secure and functions well, I have no problem with this. No doubt it's a cost savings to the property, but it is
also 'green,' and I would give the hotel credit for that.