Whats up with Westin brand manager these days?
I mean saving money of course is what every company is trying to do but this is what they have done so far in lieu of "green"
1. Supplying only one bar of soap instead of two (Failed attempt)
2. Cutting down Executive Lounges, Unwind hours..etc. They are even too cheap to offer breakfast to elites while most other brands are doing it for their elites.
3. Declining room services for points
4. Cutting down size of the shampoo, conditioners by 20% and now.....Using the pump/dispenser in room?
If I am staying at a limited service brand, yes I can understand and tolerate all these efforts. However, you are charging us premium to stay at so called "Luxury business hotel/resorts". I don't know if others are on the same line with me or not but I believe luxury hotel should supply me things that I needed so I can carry less when I am away from home.
Most importantly, I don't want to figure out what is in that moody dispenser when I am paying good amount of money for a clean comfortable room and shower. If you want to save money, this is definitely not the place to be.