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Old Jun 9, 2010, 6:17 pm
  #8  
JetBlueFA
 
Join Date: Apr 2006
Programs: jetBlue TrueBlue, Marriott Rewards, Hilton Honors Diamond
Posts: 2,164
Originally Posted by RxCapt
The policy states that you can list for standby at the airport 24 hours prior to your original flight for one flight before your original. Does this include the day before? I once called and was told I had to wait until after midnight the day of the flight to list for standby. The rude agent said it doesn't matter what the website says, this is the policy. I ended up getting on the flight but my bags did not - they went on the original flight 4 hours later. I usually never check but had some suntan lotion I couldn't carry on. Conversely, what is the cutoff time for standby?

Also, are revenue standbys accommodated before non-rev standbys or is it first listed, first on?
I can't comment on the policy for STBY as I don't have any first hand knowledge on the subject. JAX2BOS might know as he was a gate agent before he joined us inside the metal tube. As for the revenue standbys they are accommodated first, before any non-revenue customers. There is a first come first serve however with in each category. A revenue standby who checks in at 12 will get a seat before a revenue standby who checks in at 12:15. The same goes for non-revenue
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