Sounds like these aren't really CO CS issues at this point.
Originally Posted by
f-mouse
1. I collect my miles from CO into my VS Flying Club account. I have received credit for CO1111 from EWR - BOS, but those miles from CO3092 MCI - EWR have not arrived, I guess because I did not "complete" the full itinerary back to BHX as originally booked before the cancellation of CO26. I no longer have the boarding pass as it got lost in the sea of paperwork at the transfer desk that original night in EWR.
If you flew it, this is a VS issue (or at least one VS needs to deal with). Always request mileage credit from the mileage program itself.
2. I would like the mileage for EWR-BHX crediting despite my not flying the route. Although CO did their best to get me home as quickly as possible, the fact that I was comprehensibly messed about at BOS for nearly 11 hours by LH was unacceptable, especially if, as the LH agent suggested, I was issued with a boarding pass for a flight that was known to be oversold before I left EWR (by a CO agent).
This is gonna be tough. You would probably have to ask VS and see if they'll credit it as a courtesy.
3. Should there not have been further assistance forthcoming at BOS when I was removed from a flight for which I had a confirmed reservation?
LH should have given you cash (or a check) for involuntarily denying you boarding. If they did not, you will need to pursue it with them, or the DOT.