FlyerTalk Forums - View Single Post - WSJ: Luxury Chain Cuts the Flowers, Sends Out Wash at Some Hotels

Jun 7, 2010 | 7:15 pm

#21

mktozd

Join Date: Jun 2000

Location: Chicago

Programs: United 1K, American EXP & 3 Million Miler, Hyatt Globalist & Marriott Ambassador Elite

Posts: 2,387

Frankly, I understand owners looking to cut back. But when it comes to customer facing actitives or closing restaurants, bars, etc., small things add up and eventual it is no longer 5 star.

Reply