Originally Posted by
Jaimito Cartero
So you're saying that corporate rates are excluded from using these certificates? I bought $1k of these certs from Hyatt about a year ago, way before they were available at Costco. I would have never purchased them if I knew that they weren't redeemable on my corporate rate.
There are also newer ones out that have a different set of T&C's that seem more restrictive. I'm talking about the original wording.
I had an incident when checking into a HP where the front desk person told me that they would not accept them for payment. This was astounding to me, since I had used them at the same location before, as well as many other domestic and international Hyatt locations.
They did take them "as a one time exception", but I was quite displeased to have to go through this as a Diamond member.
Specifically, the T&Cs on the new versions of these certs. say:
"Not valid for Casino charges, concessions within the hotel not owned and operated by Hyatt, packages or rates that require advanced purchase or deposit, deposits, payments for meetings, catering, and group functions, negotiated volume rates (whether paid by the group or on an individual basis) for example, negotiated volume business, organization, meeting, convention, and crew rates. Negotiated volume rates are special rates that have been previously negotiated and agreed to in writing by a business, individual, organization or association in exchange for a "volume" or block of rooms".
The original/old versions of the certs don't have the language re: "negotiated volume rates" or "negotiated volume business" so corporate rates don't seem to be excluded from these versions of the gift checks.