Changing an itinerary prior to the departure of the first segment requires a reprice of the whole itinerary. Have you verified that seats are available at the low lever on the return?
Just a thought...also I would call back and try again.
They are not canceling and rebooking the return flights. The only flights they are changing are the first two. So yes, the fare class for low level award is obviously still there on the return since it was there when I booked and those flights are not being changed.
Maybe I don't understand your question or you don't understand the process involved in making a change to a DL award ticket.
Originally Posted by
mersk862
I've noticed this too on some trips...Delta IT seems to love journey control a little too much and gouge us some more. Extremely frustrating.
I don't see how journey control comes into play with this. It is taking the exact same return flights that I have booked and now charging me double the miles for them. Journey control/married segments has to do with finding a certain mileage/fare level for part of the trip but when combined with another flight the fare goes up. That does not seem to be the case with me. If anything, I would have thought they would have priced the MSP-ANC-ADQ for more miles due to journey logic or otherwise. But I never dreamed they would reprice the return flights I didn't touch.
I am now on hold for the manual reissue desk and will update once I talk with them.