FlyerTalk Forums - View Single Post - WSJ: Luxury Chain Cuts the Flowers, Sends Out Wash at Some Hotels
Old Jun 6, 2010 | 10:05 am
  #16  
Braniff
All eyes on you!
20 Years on Site
 
Join Date: Jan 2005
Location: Europe
Programs: UA:1K MM, AF:FB-Platinum; QR: PC Platinum, FI: Saga Gold
Posts: 3,174
Things are indeed changing at FS. I recall a story I was told last year that had Isadore visiting one of his properties and complaining about the amount/freshness of flowers in public areas. The manager responded that revenues were down 20 percent. Isadore's reply: "Are you aiming for 30 percent?" And that was about half a year ago.
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