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Old Jun 5, 2010 | 9:34 am
  #12  
jackal
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Not sure if this is related to the new system (depends on which parts were replaced), but I was just talking with a call-center representative on my landline home phone, and the line dropped dead after talking with her for barely 30 seconds. This was mildly aggravating, as since I am not quite MVP, I had just been on hold for probably 15-20 minutes. I am now back on hold again waiting for an agent.

Also, BOB W mentioned at our mini-DO last night that he could not get the system to recognize his MVPG status despite his cell being listed as the primary and calling from his cell. (He's also tried calling from home and work to no avail.) Thought I'd mention that here for reference.
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