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To Hyatt - Do / Do Not Allow "speculative" FFN Bookings
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Jun 2, 2010 | 3:33 pm
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PhilC
Join Date:
Feb 2003
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Los Angeles, CA
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Hyatt LT Globalist, Marriott LT Titanium, AA Plat Pro/LT Plat
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Quote:
Originally Posted by
missydarlin
Being too strict basically says to your Diamonds that they are a bunch of scammers who need to be reigned in. Not exactly a friendly and welcoming message to those who you consider your best customers.
Do I think that "purely" speculative booking is uncool? Absolutely. But I think to try and manage the "intent" of a few uncool people by punishing the rest who are A) good customers, and B) intend to use those nights, is unreasonably spiteful. I think there are ways to mitigate any abuse without taking the benefit away completely.
^
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