Originally Posted by
Christickler
Hi Ung1,
Out of interest - what do you need to call them about so often? Out of the many Emirates flights I have travelled with them - I think I have only had to call them two or three times.
One to change a flight date & the other time to make sure my car was booked as I hadnt recieved a email. Both UK and HKG call centres picked up immediatley.
Everything else has been sorted online with minimum fuss...
Just curious.
Cheers,
Chris
Haha, I wouldn't say that's really often. It's usually to find out if a change is possible/ make a change, since this can't be done online. I book a lot of tickets with a return date after several months, so I usually need to change the return leg.
Also, the fare conditions are ambiguous, so I need clarifications about that. I don't think I've needed to call about anything other than that - I just use email for all other (Skywards etc) related issues.
As for Etihad, it was re reward tickets. Even though you can book these online, open jaws can't be booked online, and booking two one ways online you end up being charged a huge YQ on a return leg.