Originally Posted by
cordelli
What did the contract say when you took the car for estimated charges? Or the receipt when you dropped off the car?
I would start with those. If the contract is for $258 then that's that.
Was the promotion code denied, or something you should not have been using?
It's totally possible they just didn't enter it, but then it would not have been correct when you returned your car.
If you signed a contract for the higher amount, you may be totally out of luck.
Original Estimate:
$680.49/week
$113.64 extra day
vehicle upgrade: $480
promotional coupon 956760: -$1081.92
Total Estimated charges: $258.46
Receipt at drop-off:
$680.49/week
$113.64 extra day
vehicle upgrade: $480
promotional coupon 956760: -$1081.92
Total charged at counter: $258.46
Electronic receipt via email:
$680.49/week
$113.64 extra day
vehicle upgrade: $480
Adjustment: -$680.49
Total charges: $688.15