My "coyness" is based on my general reluctance to bad mouth a person or business when the specific identify is not especially germane to my concern.
I assure all, at 1:20 a.m., I was thinking I was due about 10000000000000000000000000000 GP points in compensation. Now, I'll lop off a couple of (or more) zeroes.
But I wanted to provide some idea of the nature of the property for guidance. For additional information, the property is much like the Hyatt Dulles or Hyatt Fair Lakes (but is in a different city). I don't think front desk staff should be awol for 25 minuted as a property like those, even at 1:00 a.m. Indeed, a local Hampton Inn would have ben staffed at the desk.