FlyerTalk Forums - View Single Post - Diamond satus - what am I missing?
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Old Jun 1, 2010, 9:15 am
  #15  
belynch
FlyerTalk Evangelist
 
Join Date: Jan 2006
Location: A menace to everything in the sky. Yes. Even birds.
Programs: Eh+ Rapid Rolleyes
Posts: 14,519
For everyone playing the at home game, I'm on the phone with HHonors redeeming my points, QF3N's, R2D2's, and everything else for the 9 nights at the Conrad MLE.

While the agent sent off to NASA to calculate something I asked her about the whole pre-paid breakfast while my My Way was set for free brekkie. She said "yup. You negated your Diamond benefit by pre-paying for breakfast. The hotel did not have to provide you with a Diamond benefit."

As was mentioned up-thread, according to the language on Hilton.com that is not true. But, further validates my assertion that the HHonors program is way too complex and that even a call center "Diamond" agent doesn't understand the program.
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