Originally Posted by
murphyUA
I have found that the best way to "force" it is to make a dummy booking, and get the Review page. Once there, just wait a minute or two to see if the pop-up appears.
I have found though, that the chat never pops up on weekends, so my bet is they operate similar to that of "normal" business hours in the US.
Hmm, I had been trying to make dummy bookings and was wondering why it hadn't popped up. I guess it's because it's a weekend.
Thanks so much for the insight! I guess I"ll just give web support a call . . . as opposed to waiting until Monday for the chat option.