Another Air Canada Experience
This report will have two parts - last night's medium-haul from FLL to YYZ and next week's longer-haul from YYZ to LAX.
Part 1
OLCI - smooth process, no issues. Was offered an upgrade to F for - $259!!. No thanks for a 3 hour flight. Phone res seated me in their 'Elite section' (no different than CO).
At The Gate - figured I'd try a 'hail mary' and ask about *G upgrades - was told (with a smile) that a certificate was needed from AC. Quite a few customers used certs to upgrade. Boarding was F/*G, extra assistance, then by row number.
Seats - same as my last trip - nicely designed, well bolstered, supportive, and put the seats from CO, DL, NW and US to shame. I was at the window, and even with a somewhat portly sized woman in the middle next to me, there was plenty of room, including shoulder level. Legroom was quite good, at least 32" and maybe more as my knees were a long way back from the seat in front.
Cabin - clean - as in clean enough to lick the walls. AC just refurbished their fleet, so I'm sure that had something to do with it, but the plane was spotless.
IFE - touchscreen AVOD system. Decent selection of movies and music but very limited selection of TV programming as it's not a satellite system. Quality of sound and video was excellent.
Food - I brought my own Subway on board, but AC offers a BoB service. Most selections were $9CDN which is roughly $7USD (things in Canada are always more expensive even with the exchange difference is small). I saw two items served near me - a very large sandwich wrap and cookies and a flatbread pizza. Both items were substantial, and if charged in USD, worth the cost.
Service - typical Canadian - all smiles, friendly, a little slow. Cashless cabin (credit/debit only). One drink pass only, but I have a feeling I could rung the call button and requested a glass of something. Served full can of soda with a smile.
Carry-ons - My 22" Travelpro duffel was probably the biggest bag on the plane. I guess Canadians are well trained. Delta-contracted pre-security line dragon gave my bag a look, but I countered her look with one of my own and she didn't say anything else. No way a Delta person is going to tell me what I can carry on a competitor's flight. Overhead space on the 320 was fairly generous, probably similar to a CO 738 and swallowed my bag lengthwise without a problem.
Next segment on this trip is a refurbished 767-300 - after the last fiasco at YYZ, I hope they handle the security lines better. I will certainly be checking to see how comfortable those seats are on a 5 hour segment.
The 763 offers the new herringbone Executive Class service - if I'm offered the upgrade again for 250 or less, I might consider it as this is a "free" ticket bought with SPG miles.
More to come next week....