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Thread: New DXB call centre feature
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Old May 28, 2010 | 7:24 am
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ung1
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Originally Posted by B747-437B
It seems to work from my mobile but not from my landline. I guess the caller ID being transmitted must be in a different format.

ung1, how do you set the PIN number requested?
I think they recognize it from your Skywards profile, so perhaps your landline number isn't entered?

I didn't have a pin, so spoke to an agent, who after verifying my identity, redirected me to an automated message that allowed me to enter my pin.
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