FlyerTalk Forums - View Single Post - New DXB call centre feature
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Old May 28, 2010 | 4:24 am
  #4  
Zol
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I have noticed their response time is very long these days. Called 3 times last week and after a 10 mins wait just gave up. They used to pick up straight away when you pressed 1 for F&J and even Y was not bad (2-3 mins at most). Now even with F they don't answer....!

Hope the new system improves things..
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