Originally Posted by
iahphx
If the room-type does not show up as a selection when you log in, is it ever available by phone? Or is the phone award inventory the same as the online award inventory?
Just trying to figure out if the phone call would ever be worthwhile!
What is available online is what the reservations agent also sees. The only way to do something like you are asking is to work directly with the hotel. You could work out an agreement in advance if the hotel is willing.