I did a beta about a year ago of their forwarding service, I actually didn't get an official roll-out notification, but it did roll out about 4-5 months ago I believe. I have used it a couple of times since then, all with good success.

for me, having had a onesuite account about a decade now (actually, worldwide more like 10 accounts) I like that I already have the account, credits and setup and comfort with the vendor and can just click a button and turn on the forwrarding at will. It takes about 1 minute for the DID solution to be in the system and ready to port.

The last time I needed it, my PIL were in dubai. One of the sisters needed to contact them, but had no int'l plan on their home phone (and no solution to call other than direct dial) so I thought, well, I can certainly setup their home or mobile number in my lookup list, give them a phone number to dial, ADD the hotel in dubai to my addressbook, tell them the protocol for calling, hit #xyw, etc. But, in the end since I only had my ipad and I was sitting waiting in a movie theatre, I figured I would just turn on the forwarding and email them the DID. Took me all of five minutes to get into my account with the ipad, setup the DID in THEIR AREA CODE and email them the number. All was done and within about 10 minutes they were on the line to dubai.

:-)