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Thread: Missed flight due to doors being shut 20 mins before flight -- what is policy?
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Old Jul 15, 2002 | 7:27 pm
  #14  
Plato90s
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by anandrag:
I got to the gate 15 mins before the flight... There was a huge line at the check-in counter (no seperate 1st class or premium PAX line...) and same thing at security (with no seperate 1st class or premium PAX line either)</font>
Did you already check-in before heading to the gate?

I ask this to determine whether the gate staff knew that you were at the airport that day, and just hadn't made it to the gate yet.
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