Originally Posted by
Starwood Lurker II
No amendments can be made to award stays for associates in our Contact Centers who are using the current reservation system.
If a guest would like to make any amendments, a new reservation has to be made(depending on availability where applicable), replacing the previous one.
[email protected]
Thyetus Lee | Online Forum Coordinator(AP)
Starwood Customer Contact Centre (AP) Pte Ltd
Is this a new thing? Since when? I remember being able to do so in the not so distant past?