FlyerTalk Forums - View Single Post - Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center {US-AR}
Old May 25, 2010 | 9:45 pm
  #10  
smmrfld
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Originally Posted by omegadeal
Anyway they said they would send it up immediately, but I got a call back two minutes later asking if I would come down to pick it up. I did, and got my hour old cold food, and was even charged full price plus the room service delivery fee.

Edit: I normally would have refused it, but it was nearing 10PM and I hadn't eaten lunch so I was absolutely starving.
...and people wonder why hotels pull this garbage? Obviously, because they can get away with it. Starving or not, why on earth would you accept this level of indifference, and then willingly pay full ticket for it?
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