Also perhaps the pattern? paid flying for a while and suddently 3 redemption trips (Vegas, Europe, Europe again). Think their CRM systems can spot this? I also DID point out in my email a few weeks ago that I was going to burn my SkyPesos and "move on"....which I did.

But congrats DL, you got me to give you another chance. Don't screw up again please, and fix the calendar (forget availability for now, just the ONLINE CALENDAR would be a great first step...)