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Old May 25, 2010 | 9:58 am
  #13  
why fly
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Join Date: Nov 2002
Location: Toronto YYZ UA-1K 1MM,QFgold
Programs: Royal Ambassador/ SPG Platinum 75/Marriott gold
Posts: 14,283
Originally Posted by Shareholder
Flew two E90s over the weekend and was in J both times. However, found the seat back holders in very bad shape, with 2F on one plane ripped and hanging loose (even the velcro didn't hold it in place), and 3F on the other in similar shape. Also, most of the tray tables formed Vs on the fold line and were useless to rest anything on, including the snack tray! Had to place a pillow on my lap to keep the table in place...

And of course, too many people boarded with roll-on bags that didn't fit either side of the overhead bins. Most ended up checked (free of charge, of course). When will AC and the other carriers wisen up to this waste of time? Bags over 19" should not be permitted on these planes and should be caught at check-in when AC can collect an appropriate payment. The current practice only encourages this deceptive practice and adds to the work of gate and in flight crews to deal with.
+1
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