FlyerTalk Forums - View Single Post - TSA faking data?
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Old May 24, 2010 | 9:31 am
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Originally Posted by Bart
It's called the internet and it's a matter of interacting on topics of interest.

The OP alleges that TSA is intentionally faking passenger wait times.

This particular line of discussion is based on castrobene's post that a good reason for collecting passenger wait times is to help managers and FSD staff to allocate shift assignments better. I've seen supervisors send out a card to determine whether or not it was a good time to begin the lunch breaks or to hold off until the line becomes more manageable. I've also seen supervisors who panic and freeze all breaks; and I've seen supervisors who were oblivious to the line and then wondered why they didn't have enough people available to screen.

Just offering an insider's view. I agree with you: no need to get wrapped around the axle over it.

Not jerking your chain but it seems a superviosr could just eyeball the line and make a decision about breaks or chow. I call it management by walking around.

Airline schedules are fairly constant with exceptions for delays of some sort so day to day the work load should be reasonably constant.

A person who has been there for a few weeks should have an understanding of the traffic loads at various times of the day.
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