The "ranting and raving" you refer to is actually documented accounts of everything that's happened. Through my documentation and that of American Airlines. Indeed, this is an international travel issue. Again, there is an obvious disconnect between the American Airlines operations in the U.S. and that in Grenada. Even the agents in the U.S. have documented confirmations over and over regarding my flight which American Airlines in Grenada does not uphold.
1. A reservation for a pet in cabin OR EVEN a person is guaranteed for that flight.
Grenada: it is first come, first serve for both pets and people.
2. You and your pet will be confirmed on the re-booked flight to San Juan
Grenada: "NO" There is an embargo on pets on flights to San Juan.
3. Your pet only needs proof of rabies vaccination. (This like the above examples are documented by various supervisors and agents through the American Airlines US reservation site).
Grenada: You need a health certificate.
So this is indeed an international matter because American Airlines protocol is not enforced worldwide.
Well, you did sort of bring the response upon yourself by ranting and raving about AA on "international" flights when it was just about getting a dog onboard. Right or wrong (and I agree with your point), coming here with hyperbolic whining is not the way to garner constructive responses. Beware of international travel with American Airlines!? Come on, let's be realistic.
Again, I think you're in the right here but, if you're going to write to AA, I'd suggest (as others have) substantial shortening of what you posted originally. I'd imagine that it will go over as well there as it has here.
Cheers.