Originally Posted by
IndigoEyes
Per the platinum T&C they are supposed to upgrade me to the best room available, as a Plat. Member. Can I reasonably expect that they'll upgrade me to their 'best room available', which I presume to be the 'Ocean View Suite' ($409/nt), assuming that they have one available?.
I confirmed in the Elite Membership T&C's, Platinum and Gold Membership, item #4:
Room Upgrade: Suites not included;
So no, you should not reasonably expect to be upgraded to an Ocean View
Suite. You may be, as I was, but you're not entitled to it through the program rules.