Originally Posted by david4455

I am on hold listening to muzak and still don't know if I am in the right Q for the partner desk.

With the new call center "improvements" what prompts do I use to get me into the right area?

Thanks.

P.S. After a 5 minute wait...turns out I was not in the right area and the CSR couldn't tell me the right prompts when I called back to get there.