Originally Posted by
DeaconFlyer
I called and was told that since I opened the account in December, but the miles didn't post until mid-January, Chase may count that as a 2010 calender year reward. But she also promised to follow up and call me back. We'll see.
The Chase online rep was quite unhelpful, telling me to call the regular Continental 800 number.
Little follow up from my March 26th post.
Got a call back from an agent that said that I would be getting the miles at the end of the next billing cycle. They never appeared, but a call back got 10,000 posted within a week. I waited for the end of the next billing cycle, called again, and the remaining 12,500 was posted that afternoon.
It was annoying to have to make multiple calls, but they were answered quickly (within 2 minutes) and the agents were really friendly and helpful. It's amazing how nice it is to speak to a competent, english-speaking agent these days.