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Old May 21, 2010, 9:15 am
  #14  
FragranceMarketingGuy
 
Join Date: Oct 2003
Location: New York, NY USA
Programs: UA Gold = nothing, UA Million Miler; Alaska MVP Gold 100K
Posts: 315
Update

Love the ANA Tool. Still struggling with my outcome, so I started to search (again) on ANA and found the following available segments:

JFK/FRA - LH F
FRA/ATH - LH C

No five hour layover in ZRH and the JFK/FRA segment leaves at 9:40 P.M., better sleeping time versus the 6:00 P.M. LX departure. Called the CO Elite Desk to revise the itinerary, the agent can't find the FRA/ATH segment available and told me if I see it online to book it myself. Yeah right. On Co.com? Sure.

Two minutes later call back again, new Elite agent sees the flight segments, grabs them, a little delay recalculating taxes and new confirmation is issued.

Boarding passes are in hand. Praying the volcano doesn't act up. In fact, 'Ash'ley helped me at the Elite Desk. Just kidding.

Have a good weekend everyone.

-Jim
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