Originally Posted by
AUS_MD
This seems to have occurred to a large extent already. In which airport do you encounter "dragons"? I have found the desk staff to have improved immensely in the last two years or so.
Recent experiences in PER, SYD & ADL have all been very hit and miss to be honest. i did enjoy the lady in SYD a week or so back who asked if I was travelling today, despite showing her a boarding pass and dragging lugguage and a laptop bag. What was the alternative?