Originally Posted by
starflyergold
Am I unreasonable in expecting a response with 48 hours? What's the point of having an email listed if there is, in my view, no adequate response.
Anybody have a personal contact for the Sofitel NY?
Maybe many of u would have seen my thread on my experience in IBIS Locarno caused mainly because the hotel folks took more than 2 days to reply tht they needed my CC..
Don't these hotels have some email response policy and turn around times similiar to other service industries.. if yes, is anyone aware of this since I wanna follow up with their management on this..