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Old May 19, 2010 | 4:53 pm
  #266  
IndigoEyes
 
Join Date: Jul 2005
Location: HOU/IAH
Programs: WN CP; Hilton Diamond; IHG Plat
Posts: 189
Platinum/St. Kitts Resort Question

I am a newly renewed Platinum (after not having been platinum for about 8 yrs) and have an upcoming revenue stay at the St. Kitts resort in June.

I booked a one-week stay (the buy 4 nights, get 3 free promotion) and picked the lowest grade of room (Garden View, no balcony - $204/nt), which of course is also the cheapest.

Per the platinum T&C they are supposed to upgrade me to the best room available, as a Plat. Member. Can I reasonably expect that they'll upgrade me to their 'best room available', which I presume to be the 'Ocean View Suite' ($409/nt), assuming that they have one available? As of now it's still available for a revenue purchase for my dates.

Thanks in advance.
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