I don't - do you? Since I must assume you have no more first hand knowledge than I do - why do you and others feel it so easy to denigrate the performance of the TSA representative?

I have stated it is difficult to conceive of the TSA representative subjecting themself to the second guessing of questioning the child over a few tears and as such I conclude their gesture whether justified or not to have at least been in good faith.

Can you tell me you honestly believe the TSA representative was acting like a "jackboot" as one person put it or on a power trip as others have suggested by questioning an 11 year old? I can't and I have seen some TSA agents I thought were on nothing more than a power trip as well as been helped by a considerate representative.