FlyerTalk Forums - View Single Post - KLM dishonest w/ regard to Volcanic ash related refund
Old May 18, 2010 | 8:49 am
  #15  
Gigantor
15 Years on Site
 
Join Date: Apr 2005
Location: Bern, Swiss-o-land
Programs: M&M (LX/LH) Silver, Marriott Platinum, Accor Gold, AF/KL Silver, Swiss Railway
Posts: 799
My take is that the airlines are in big financial trouble and they actually cannot afford to give up the cash...

We are all witness to a world economy in serious trouble...

Even the internal departments at KLM do not cooperate... The KLM reservation agent was more than happy to provide me with a proxy FB# in order to connect to the KL CC.

We are sinking into the muck...
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