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Thread: KLM dishonest w/ regard to Volcanic ash related refund
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Old May 18, 2010 | 5:40 am
  #3  
Gigantor
15 Years on Site
 
Join Date: Apr 2005
Location: Bern, Swiss-o-land
Programs: M&M (LX/LH) Silver, Marriott Platinum, Accor Gold, AF/KL Silver, Swiss Railway
Posts: 799
Please see the text from the KLM website:
My flight was scheduled for April 23, 2010.

http://www.klm.com/travel/nl_en/cust...ions/index.htm

Refund of ticket costs
If you were unable to travel and would like to request a refund of your ticket costs, please use this form. KLM will provide a full refund for all unused and/or partly used tickets with a flight date from 15 to 23 April inclusive. It is important that you first contact KLM Reservations (020-4 747 747) to cancel your flights. This will ensure that the seats become available for other passengers.
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