Originally Posted by davidchang

I flew back on Jetstar back to Singapore , and realised that I had left my laptop on the aircraft when we were waiting to collect our luggage. I went to the office to enquire on how to claim back the laptop, and the office personnel told me that the aircraft had been locked up since it was their last flight. I was then told to make a report, and I was assured that they would inform the duty manager in charge of the first flight the next morning to have it checked and reported if they do find it.

I called them twice the next morning around 9 and 10am respectively, and was told that the duty manager hasn't called the lost and found office to update on the laptop, and since the flight has already taken off around 6plus am, I would need to give them more time for any status updates. It was after lunch when the office called me back to inform me that the duty manager has just called and informed that they could not find the laptop.

Would I have any claims against the carrier using any laws of bailment or under the Warsaw Convention. I know that the WC covers liability on carrier for checked in and for hand carry baggage. And further liability under WC is strict liability (as in I need not proof fault)...does this mean that I would be successful in my claim?