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Old May 18, 2010, 1:06 am
  #4  
travelexpert
 
Join Date: Aug 2005
Programs: AA Plt 3MM; UA 1K 2 MM; MR Lifetime Plat; HH Lifetime Diamond; HH Diamond; IGH Spire Ambas; SPG Gold
Posts: 2,149
Originally Posted by SimpleManToo
Then this weekend I became a Diamond member and call in and got the most wonderful treatment and information from a lady named Holly on the Diamond desk. Holly was professional, curtious and informed.
If only we could request specific staff agents when calling the Diamond Desk.

"Hi--can you please connect me to Holly".
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